The animations are slow or the game is lagging
Chrome: Enable hardware acceleration.
Firefox: Go to
about:config, setgfx.webrender.alltotrue, then restart the browser.
Additional resources: Get WebGL | How to Enable WebGL
The site says my adblock is enabled, but it isn't, and I can't enter Ranked matchmaking
The site may detect ad removal from browser extensions, anti-malware software, VPNs, firewalls, or browsers with built-in ad blocking. See more information here and disable any ad blocking software.
The chat is blocking trades on mobile
Try one of the following:
In Chrome, go to Settings > Accessibility and turn off "Force enable zoom".
In your browser settings, turn on "Desktop site".
Tap the chat input box, wait for the keyboard to appear, then close it immediately.
My in-game timer does not work in online games
Your Windows clock may be out of sync. Resync it with the Microsoft time server and the timer should work correctly.
Game assets are not loading / I'm seeing a blue screen / macOS issue
This issue is most common on older MacBooks running macOS Catalina 10.15.7, particularly on Safari. It affects WebGL, socket connections, and SSL certificates. Updating macOS resolves it: go to Apple Logo > System Preferences > Software Update > Upgrade Now.